|  We've
created this page to outline some of the major differences between us
(Laurette and I) and our competitors. Although many web sites sites
sell many of the same products, there are distinct differences in what
we find important, the way we operate, the way we think, and the way we
handle our best asset - our customers.
Our customers are very sophisticated. They understand
what they are looking for, and want to deal with the most reputable company
- something that is always in our favor. But some of you don't know
what the differences are between each of the web sites. Some of
you look for the best price. Some of you are searching for the most
convenient checkout process. Some just want to know that they are
dealing with human beings, and not some totally automated "selling
machine". In this, we find ourselves to be top notch among
our competitors.
I hope you will use this page to make your own educated
decisions of which company you would more like to deal with when it comes
to your health, and your future business. The following is a quick
outline of some of the discrepancies we've found over time:
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| We will never sell anything that is contrary to our beliefs,
or any product that is not in line with the alkaline diet we adhere to.
Our motto is, "we will not sell anything that we wouldn't give to
our children." |
Our competitors will sell you anything that you are willing
to buy, harmful to the body or not. An example would be selling a
water ionizer on one page, while on another page they are selling water
distillers and reverse osmosis machines - which are acidic in nature and
harmful to the body. |
| We spend many hours on the phone with our customers daily,
explaining the basics of the alkaline diet and suggesting the proper products
that might help. We are a family, just like you, in search of a better
life for our children and ourselves - a friend when you need one.
I have missed many a dinner with my family talking to someone on the phone
who needed my guidance. |
As we regularly check up on our competitors, we find that
they will often not even pick up their phones, hoping that you will leave
a message which will result in a purchase. If you call about anything
else, you will find yourself waiting a very long time for any response.
Try asking our competitors to walk you through a proper alkaline regimen...
you will find what we have found - they always have to "run",
they are very busy, and need to get back to work. |
| We often talk our customers out of purchasing unnecessary
products that won't help them - because we will not sell you "any
'ol thing" for the sake of making a buck. Our good conscience
is bigger than our desire for profit. |
"If you want it, we got it... come on in!" |
| We have dedicated hundreds of hours to making sure our site
is working properly, that your transactions are safe and secure, and that
your experience is a pleasurable one. We are online shoppers ourselves,
and are always trying to implement those things we enjoy when we are shopping
online into our shop - if it's something we like, we want our customers
to enjoy those functions as well. |
Their sites seem to be riddled with broken links, security
breaches on ordering pages, and an all around feeling that the sites were
just thrown together overnight. |
| Our site has one major focus - to preach the benefits of
an alkalarian way of life, and to guide you towards a healthier lifestyle. |
You can get some health stuff, a used mattress, and a new
car battery (with a free pair of jumper cables). |
| We try to take good photos of products so that you can clearly
see what you are buying. |
They like to "take" OUR good photos. No sense
in taking their own pictures when they can steal ours right off of our site. |
| We are exactly who we say we are... "the crazy
healthy family up the block," is what we hear from neighbors. |
We really don't know who they are. Their "About
Us" pages seem to only give PO boxes and phone numbers which never
pick up. |
| Our shipping charges are about as low as can be. Most
orders actually cost more money to ship than we've charged you for.
The reason is that we realize that shipping costs can be the difference
between a sale or an unhappy customer. |
Some of our competitors think that every order is the size
and weight of a refridgerator. $12.50 for a 2 inch by 3 inch box?
WHAT? |
| We ship either same day, or by the next day the latest (unless
there is some extraordinary circumstance). |
They ship... uhm.... eventually. Probably in a few
days, or by next week - whichever. |
| We do not charge sales tax. Why would we? We
are not qualified to be sales tax vendors in our state. How do we
know that? Research. We took the time to realize that nothing
in our shop qualifies for sales tax, even if we WERE qualified to be sales
tax vendors. |
Their sites always charge sales tax for items that are not
even taxable in that state, or even if they were the company does not qualify
to be sales tax vendors. Why, then, should YOU pay for that site's
lack of research? Sorry, we don't know the answer to that one either. |
| We pride ourselves in our packaging. Every order is
given special attention to be boxed and padded properly, neatly, and professionally
- with the labels affixed neatly and clearly (we use address validation
software, and labels are laser printed for every order.) |
What you get is a sloppy hand written label, taped with scotch
tape, to a box that used to have something from Amazon in it. And,
all those DAMN styrofoam peanuts - I HATE them! |
The list could go on and on. But, since this page shouldn't read like
a personal vendetta, we shall end it here.
We hope that we achieve our goal on this site - and that is to make the customer
happy. We will always have an open ear to changes that you'd like to
see, or to problems you might be having. We try our hardest - after all,
without YOU, the customer, we would have no site to worry about.
All we are saying is that you should expect the very best when you are spending
your hard-earned money. Don't settle... we wouldn't, and we don't.
Enjoy you time here, as we enjoy having you. Thanks!
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Water Ionizers
pHresh Portable Ionizers
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